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What Your Online Glasses Are Missing

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A person lying down in bed, reaching for their red glasses as they wake up.

So, you’ve seen the ads, you’ve heard the pitch: affordable, stylish glasses delivered right to your door. Online glasses retailers have made a name for themselves by promising convenience and a great price. But what if that convenience comes at a cost you can’t see? 

When it comes to eyewear, the difference between “good enough” and “great” is in the details—details you might be missing when you shop online. As industry insiders, we want to peel back the curtain and show you what popular online retailers may not be telling you about their lenses and, more importantly, about the long-term health of your eyes.

What Online Retailers Don’t Tell You About Their Glasses

The pitch is appealing: an all-in-one package featuring polycarbonate lenses and a basic anti-reflective (AR) coating. 

For many people, this seems like a fantastic deal. But what you might not know is that polycarbonate, while a durable and safe lens material, is often the cheapest option available. Its optical clarity can be significantly lower than that of other materials, which can impact the quality of your vision, especially if you have a higher prescription. You’re getting a standard product, not a premium one, and the difference is right in front of your eyes.

Trivex vs. Polycarbonate: The Clarity War Online Retailers Are Losing

One of the most critical differences between online retailers and a private practice is the range of lens materials we offer. Online retailers often use polycarbonate exclusively. While polycarbonate is shatter-proof and safe, making it suitable for sports or safety eyewear, it’s not the best for clarity.

This is where Trivex comes in. Trivex is an innovative lens material that has a better clarity index than polycarbonate. It’s incredibly lightweight and shatter-proof, making it a safe option, especially for children or those with higher prescriptions. When you shop with a local retailer, you have access to new, modern materials that provide a level of clarity and safety that online retailers can’t match with lackluster materials. 

Your Anti-Reflective Coating Could Be Smarter

Online retailers often boast of their anti-reflective coating—a standard and basic feature in local, private practices. At Danville Optometric Group, we use innovative AR technology that includes features like:

  • Oil Repellency: Oleophobic properties that repel smudges and fingerprints, keeping your lenses cleaner for longer.
  • Scratch Resistance: Innovative coatings that protect your lenses from daily wear and tear.
  • Customizable Color Hues: Options that can reduce eye strain and even enhance the aesthetic appeal of your glasses.

Our coatings are designed to improve both the function and durability of your lenses, offering a level of quality and customization that online retailers often don’t provide.

An optometrist guiding a patient through frame and lens selection.

More Options, Same Price

One of the biggest limitations of buying glasses online is the lack of choice. Online retailers like Warby Parker advertise only polycarbonate lenses, leaving you with a “one-size-fits-all” option that may not be the best for your eyes.

At a private practice, you have access to all five modern lens materials, including premium options like Trivex, high-index plastics, and more. This flexibility allows your eye doctor to recommend the exact lens that fits your prescription, lifestyle, and clarity needs.

And here’s the best part: we can match any lens price, design, or anti-glare coating you find online, while still delivering personalized service, professional adjustments, and ongoing care. You don’t have to choose between affordability and quality — with a private practice, you get both.

Better UV Protection? Think Again

When it comes to protecting your eyes from the sun and harmful blue light, not all photochromic lenses (clear inside and dark outside) are created equal. 

Online retailers often lack innovative options in this category. Your local private practice, however, can offer the latest technology, including Transitions® Signature GEN S, the newest generation of photochromic lenses, providing faster activation, blue light protection, and a wider range of color options to suit your style. It’s an investment in your eye health that pays dividends every time you step outside.

Lifetime Adjustments? Not with Online Retailers

Online retailers may promote free adjustments, but what about cleanings? Your local optometry practice provides lifetime adjustments and cleanings for your glasses, free of charge. 

Our skilled staff uses specialized tools to provide a comfortable fit, extending the life of your eyewear. It’s a level of post-purchase care and commitment that simply isn’t possible with companies that work online and mass-produce eyewear.

The Case for Custom Eyewear

Ultimately, the most significant limitation of shopping with an online retailer is the absence of personalized, professional care. When you order from them, you miss out on:

  • Personalized optical measurements: Precision is key. We take exact measurements so that your lenses are perfectly centered for your eyes.
  • Frame adjustments: Our staff can adjust your frames for facial asymmetry, providing a perfect fit that stays comfortable all day.
  • Doctor-guided lens selection: An eye doctor can help you choose the best lens material and features for your unique vision needs and lifestyle.

Your eyes are too important to trust to a one-size-fits-all solution. While the online retailer’s pitch is compelling, the actual value of your eyewear lies in the quality of the materials and the personalized care you receive. Choose a private practice and invest in the clarity, durability, and customization that your vision deserves.

How Danville Optometric Group Can Help 

Ready to experience the difference that local care and premium products can make? At Danville Optometric Group, we’re not just about selling you glasses; we’re about providing a comprehensive eye care solution. We’re proud to offer a wide selection of quality frames and lenses, all backed by our professional, personalized service and innovative technology. When you choose us, you’re choosing unparalleled quality, clarity, and comfort for your eyes. Stop by to browse our curated selection of frames and lenses, or contact us today to book your next appointment and see the world in a whole new way.

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Written by Dr. Gregory Tom

Dr. Tom is committed to providing comprehensive eye care to the people of Danville and prides himself on continuing to enhance his medical skills through education and training.

Graduating with honors in 1989, Dr. Tom earned a Bachelor of Science in Biology from UC Berkeley. He continued his education at the UC Berkeley School of Optometry, graduating in 1992 with a Bachelor of Science in Physiological Optics, and again in 1994 with a Doctorate in Optometry.

More Articles By Dr. Gregory Tom

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